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Senior IT Payroll Operations Engineer - Manchester

Operations
Ref: 71 Date Posted: Tuesday 03 Sep 2019
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Job: Senior IT Payroll Operations Engineer

Job Type: Full Time, Permanent

Location: Manchester

Would you like to join an award- winning business where we are passionate about what we do? As one of the leading HR and Payroll providers in the industry, SD Worx are recruiting for a  Senior IT Payroll Operations Engineer, based in Manchester.

As a CUSTOMER COACH - you will have the skills and ability to demonstrate that you can:

  • Build expertise with focus on the customer - have the curiosity and eagerness to be close to trends and innovation and to develop and make this expertise available for customer solutions.

  • From Service transaction to Customer journey, can assess the client’s situation, fundamental wishes and needs, also in unstructured context, and to add more value than the customer expected throughout the full customer journey and over omni channels.

  • Have the ability to collaborate effectively without boundaries (across teams, countries, languages, tools) colleagues, customers and network with his/her expertise, confidence and style.

 

Your role:

As part of the IT Payroll Operations Team you will be responsible for the processing activities of all Mainframe and Active Technology payrolls; ensuring accuracy, compliance and platform availability are maintained.

Key Accountabilities:

  • Responsible for day-to-day activities for both the Mainframe and Active Technology platforms, ensuring that payrolls are processed accurately and that BACS credits are paid on time.

  • Responsible for the validity, accuracy and creation of correct schedules being generated for customers and handling any schedule anomalies, seeking corrective action as required.

  • Ensure incidents and requests are proactively managed to a resolution.

  • Lead incident resolution where cross functional team are required.

  • Proactively provide insight and enhancements to product via problem management, knowledge and experience.

  • Contribute to the effectiveness of the team by demonstrating a co-operative and supportive attitude to fellow team members.

  • Assist with additional responsibilities as required by team leader/manager.

  • Ensure management of all functional / non-functional changes are controlled within the change management process

Your profile:

  • You will have knowledge of Microsoft Windows and SQL server platforms as well as Microsoft SQL Server Management Studio

  • You will have Mainframe CA7, JCL/RPF and Mainframe utility programs knowledge.

  • Experience of 3rd Party Systems including Experian Payments Gateway and ODEX

  • Demonstrable knowledge of Internal systems Including Path Manager, Oracle and PCS

  • You will have an excellent telephone manner and interpersonal skills.

  • Demonstrate good all-round PC skills including Word & Excel to intermediate level.

It’s your move!

SD Worx are the European Market Leader in Payroll, HR & Time with 65,000 customers in more than 90 countries.

People bring life to business and work is a big part of life. We build payroll & HR services and solutions that contribute to the success of both companies and individuals. We have years of experience in our teams, and some of the most knowledgeable and influential people in the industry. We’re committed to sharing this expertise with you. We value the contribution of our colleagues and have a significant focus on personal development and career growth – it really is our people who make the difference! We provide a friendly and inclusive work environment and encourage innovation.

If you have the skills and character to make a positive impact at SD Worx, we’d love to hear from you!

Our Mission

For Life. For Work.

To make payroll and HR services essential for the continued success of companies and individuals.

 

 

 

 

 

Working at SD Worx means winning trust and taking responsibility, displaying initiative and most importantly, being energized by others. If you have a passion for HR, IT and Payroll Services, then we can promise you one thing: you’ll never get stuck in a rut at SD Worx. You will get the opportunity for self-development in the direction you want to go. You will learn from the best, so you can be at your best.