Senior Accounts Receivable Administrator - Glasgow

Ref: 89 Date Posted: Friday 09 Aug 2019
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Job: Senior Accounts Receivable Administrator

Job Type: Full Time, Permanent 

Location: Braehead, Renfrew

Your Role:

To manage the Order Management process from contract acceptance through to invoicing in a timely and accurate manner.  To ensure revenue completeness and compliance according to the set guidelines.

As a CUSTOMER COACH - you will have the skills and ability to demonstrate that you can:

  • Build expertise with focus on the customer - have the curiosity and eagerness to be close to trends and innovation and to develop and make this expertise available for customer solutions.

  • From Service transaction to Customer journey, can assess the client’s situation, fundamental wishes and needs, also in unstructured context, and to add more value than the customer expected throughout the full customer journey and over omni channels.

  • Have the ability to collaborate effectively without boundaries (across teams, countries, languages, tools) colleagues, customers and network with his/her expertise, confidence and style.

Key Responsibilities:

  • Manage the processing of contracts and recording of ACV through Salesforce onto the Finance system.

  • Manage the customer contracts set up process within the finance system, reconciling back to the recorded ACV for the period and investigation and resolution of any discrepancies.

  • Prepare and raise intercompany recurring and one-off invoices in line with current group arrangements.

  • Complete tasks relating to third party billing, reconciliation and query management.

  • Manage the reporting, review and updating of pending contract lines. Capture all unbilled ACV, closing off by billing or obtaining authorisation to close off the contract lines.

  • Ownership and maintenance of the failed feeds process.

  • Maintain International charging sheets.

  • Process customer invoices in accordance with the contract or ad hoc agreement.

  • Assist with the month end close and reporting requirements.

  • Log and issue daily automated invoices.

  • Log and action of daily billing logs.

  • Manage and resolve escalated billing queries in a timely and efficient manner, to ensure invoices are paid promptly with no adverse impact on customers.

  • Adhere to all processes, procedures and controls.

  • Escalate key issues relating to unsecured revenue, billing and customer complaints to the Contract Billing Manager.

  • Mentor the team, promoting best practise and consistency across all processes.

  • Lead project teams as assigned by the Contract Billing Manager.

  • Additional tasks assigned by the Contract Billing Manager.

  • Cover tasks for the Contract Billing Manager during busy periods or absence.

Your Profile:

  • Proven experience in a similar billing or accounts receivable role

  • Excellent communication skills

  • Excellent organisational skills whilst being able to multi task and prioritise workload

  • A high level of numerical, analytical skills and attention to detail

  • Proficient user of Microsoft Excel (ideally advanced level user)

  • Knowledge of Great Plains desirable


It’s your move!

SD Worx are the European Market Leader in Payroll, HR & Time with 65,000 customers in more than 90 countries.

People bring life to business and work is a big part of life. We build payroll & HR services and solutions that contribute to the success of both companies and individuals. We have years of experience in our teams, and some of the most knowledgeable and influential people in the industry. We’re committed to sharing this expertise with you. We value the contribution of our colleagues and have a significant focus on personal development and career growth – it really is our people who make the difference! We provide a friendly and inclusive work environment and encourage innovation.

If you have the skills and character to make a positive impact at SD Worx, we’d love to hear from you!

Our Mission

For Life. For Work.

To make payroll and HR services essential for the continued success of companies and individuals.        











Working at SD Worx means winning trust and taking responsibility, displaying initiative and most importantly, being energized by others. If you have a passion for HR, IT and Payroll Services, then we can promise you one thing: you’ll never get stuck in a rut at SD Worx. You will get the opportunity for self-development in the direction you want to go. You will learn from the best, so you can be at your best.